Cancellation of Orders

Customers have the option to cancel their orders within 24 hours of placing them, provided that the order has not yet been shipped. To initiate an order cancellation, please reach out to our dedicated customer support team via care@kajree.com. Kindly provide your order number along with all relevant details.

Refund Process

If your order qualifies for cancellation and you have already made a payment, a refund will be promptly initiated. Typically, refunds are processed within 7 business days. The refunded amount will be credited back to the original payment method used for the purchase.

Shipped Orders

Please note that orders that have already been shipped cannot be cancelled. In such instances, you have the option to commence a return once you receive the item. We encourage you to refer to our return policy for a comprehensive understanding of this process.

Modifications to Orders

We comprehend that there may be situations where you need to make adjustments to your order, such as modifying the size or color of an item. To request any alterations, we kindly request that you contact our customer support team as soon as possible. It is important to note that changes can only be accommodated if the order has not yet been shipped.

At Kajree, we greatly value your patronage and strive to offer a seamless shopping experience. Your understanding and cooperation regarding our order cancellation policy are greatly appreciated.

If you have any questions, concerns, or require further assistance, please do not hesitate to contact our dedicated customer support team. We are here to provide guidance and support you throughout your shopping journey.